7OH FAQs – Answers to Common Questions

Welcome to the official 7OH FAQs page from Pure7. Here you will find clear answers to the most common questions about 7OH orders, shipping, customer support, payments, lab reports, and related topics. This page is designed to help you quickly find solutions and understand how Pure7 handles all 7OH orders.

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7OH FAQs About Orders

How can I check my 7OH order status?

You can review your order at any time using the Order Tracking page or by visiting My Account → Orders. Many customers look for this answer in our 7OH FAQs, so we make it easy to access.

I did not receive my confirmation email. What should I do?

Please check your spam or promotions folder. If it is not there, email support@getpure7.com and our customer service team will resend it quickly.

Do I need an account to place a Pure7 order?

No, you can check out as a guest. However, having an account makes it easier to view past 7OH orders and track new ones.

7OH FAQs About Payments

Why is my credit card not being accepted?

Card issues may occur due to incorrect billing details, expired cards, insufficient funds, or bank security flags. If a payment fails, try another card or contact your bank for verification.

What payment methods does Pure7 accept?

We accept major credit cards, PayPal, and PayPal Credit for all Pure7 7OH orders. Additional payment methods may be added soon.

When will my card be charged?

Your card is only charged when your Pure7 order ships. If your order ships in multiple parts, each shipment may be charged separately.

How will Pure7 charges appear on my bank statement?

Your statement will show the charge as PURE7 or GETPURE7.COM.

What is PayPal Credit?

PayPal Credit offers fast checkout without entering your card. Approval is instant, and you may pay over time or in full. Terms apply.

Should I enter spaces or dashes in my credit card number?

No. Enter your credit card number as a continuous sequence of digits with no spaces or symbols.

Shipping Questions

How do I enter a separate shipping address?

During checkout, you can add a different shipping address and choose the shipping method you prefer.

Where does Pure7 ship 7OH products?

We ship to all U.S. states and counties where 7OH is legally permitted. Some areas restrict 7OH tablets. Please review our Warnings & Legal Restrictions page for full details.

Can I change my shipping address after placing an order?

If your order has not shipped yet, our support team may be able to update the address. Contact us immediately at support@getpure7.com.

How do you know where to send my order?

You provide your shipping address during checkout. Our system validates the address and ensures eligibility based on local regulations.

Product & Lab Report Questions

Are Pure7 products intended for human consumption?

No. All Pure7 7OH products are intended strictly for research purposes only and must not be consumed.

Where can I find Pure7 7OH Lab Reports (COAs)?

You can access all 7OH Lab Reports on our Lab Tests page, including batch-specific COAs for purity, potency, alkaloid profiles, and safety.

Do Pure7 products undergo testing?

Yes. Every Pure7 batch is third-party tested and verified for consistency, identity, and purity. We maintain full transparency across all 7OH products.

Support & Customer Service

How do I contact Pure7 Customer Support?

You can reach us anytime by emailing support@getpure7.com or calling 402-527-8737. Our team is here to help with any Pure7 FAQ or 7OH product questions.

What if I still have questions not listed here?

If you don’t see your question answered, contact us directly and our Pure7 Support Team will be happy to assist you.

Do Pure7 products undergo testing?

Yes. Every Pure7 batch is third-party tested and verified for consistency, identity, and purity. We maintain full transparency across all 7OH products.